From customer conversations to internal workflows, we build and manage automation around your business so your team spends less time on repetitive work.
400+ active customers on NicoChat
We build your automation on our own platform and connect it to the channels your business uses.
What we do
Explore a few examples. We also automate internal workflows and build custom software.
Answer common questions across your channels using your approved information and rules.
Illustrative screens, conversations and numbers. Businesses and people are fictional.
What your customer sees
Aurora Medspa
Instagram · AI assistant
Behind the scenes · Live
What your team sees
Tonight
Sunday, team offline
1
This conversation
Answered by AI
Times offered
Next step
By channel
Activity
In this example
Customer answered. Next step offered.
Operations we built and still run today.
AI handles 500+ conversations a day, qualifying leads and booking consultations so the team can focus on clients.
“The AI is my employee of the month.”
AI qualifies leads from ads and older posts, with conversion tracking built to help Meta find more people likely to book.
“Today I can't imagine the clinic without it.”
AI qualifies each application before handing it to the right analyst.
“While we're asleep, our WhatsApp keeps selling.”
AI screens legal cases and sends reception a summary when someone asks to book.
“Automating with NicoChat was one of the best decisions I've made in 26 years of practicing law.”
How it works
Your processes, your tools, your business. We build the technology and keep it running.
Tell us which tasks take up your team’s time and which tools you use. Share the replies and rules the automation should follow.
We build and connect it to your systems. You test it with us and approve how it works.
We monitor conversations, handle maintenance and improve the automation with your feedback.
Your quote includes the build, platform and ongoing management for your operation.
One-time
Monthly
